Update Date:  Jun 10^th 2023

Yariex is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we aim to achieve this and includes the information collected when:

• You use our proprietary payment processing system.
• You use our website or mobile application.
• You access the admin panel.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site or platform.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Scope of this Privacy Policy

This privacy policy applies to all services and sub-domains offered by Yariex, unless specified otherwise.

Data We Collect

We collect information about you in a variety of ways. This data includes:

1. User Data: Such as your username, password, email address, and other contact details or personal data that you provide when you register for an account or use our services.
2. Transaction Data: Such as details about payments to and from you and other details of products and services you have purchased from us.
3. Technical Data: Such as internet protocol (IP) address, and geolocation information from your browser or mobile device, if you have enabled it to share this data, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or use our services.
4. Usage Data: Information about how you use our website, products, and services.
5. Marketing and Communications Data: Your preferences in receiving marketing from us, your communication preferences, and feedback from any surveys or activities you partake in for research purposes or customer experience improvement.

How We Use Your Data

We use your personal data to:

1. Set up and manage your account, provide technical and customer support, and to verify your identity.
2. Process your transactions and send notices about your transactions.
3. Manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.
4. Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
5. Use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Sharing of Data

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are legally required. Our partners who help us provide our services (Service Providers), for example, financial institutions and payment processors, will also have access to your information as necessary to provide their services. Their own privacy policies bind them, and they are not allowed to use your data for other purposes.

Please note that there may be situations where we need to use and share your personal information in the context of judicial, administrative or regulatory proceedings or investigations or other similar processes. This will only be done in accordance with the law and our commitment to your privacy.

Accessing and Updating Your Personal Identifiable Information (PII)

As a user of Yariex services, you have the right to access and update your personal identifiable information (PII) that we hold. Here is how you can access and update your PII:

1. Account Dashboard: If you have an account with us, you can log in to your account and view or update your PII under your account settings or profile. This gives you immediate access to most of the personal information we maintain.
2. Request: If you cannot find the information you are looking for in your account, or if you are unable to update the information, or if you do not have an account with us, you may request access to or modification of your PII by contacting our Customer Support team. You can reach out to us by email at [email protected].

Upon receiving your request, and after verifying your identity, we will either provide you with a copy of the personal information we hold about you or confirm the modifications to your information. We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Please note that for security reasons, we may need to verify your identity before processing your request. Depending on the nature of the request, we may ask you to provide certain information to help confirm your identity.

Also, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. Remember, keeping your personal data updated helps us to offer you the best possible service and customer experience

Storage, Retention, and Transference of Your Information

Yariex takes the storage and retention of your information seriously, adhering to policies designed to maintain the integrity and security of your personal data.

1. Storage: Your information is securely stored in the Yariex data center in Canada or office, in computer systems, or in the record storage facilities of Yariex or our service providers.
2. Retention: The duration for which we retain your information varies depending on the type of information and the product or service involved. We keep your data for as long as we reasonably require it for customer service, legal matters, or viable business purposes. This means we may retain your information beyond the end of your relationship with us. Once your information is no longer needed, we securely destroy it or anonymize it.
3. Transference: Your information may be stored and processed in any country where we, our affiliates, or our service providers operate. This means that when you use our products or services, you're consenting to the transfer of information to countries outside of Canada, including the United States, which may have different data protection regulations.

Our service providers and other third parties, with whom we share information under this policy, may perform activities outside of Canada. As a result, your information could be securely used, stored, or accessed in other countries and subject to the laws of those countries. For instance, your information might be shared in response to valid demands or requests from government authorities, courts, and law enforcement officials in those countries.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

Changes to this Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].